Our website fully respects your privacy rights and will not collect any personal information in an abusive way. Any personal information you provide to us will be treated securely and confidentially and the legal basis for data protection is the General Data Protection Regulation (GDPR).
Gathering and use of personal information
Requests relating to information you have provided
If you are apprehensive about how information provided through our website is handled, please do not hesitate to submit all your questions to us.
Your rights as a data subject
The General Data Protection Regulation gives data subjects rights so that they can exercise control over their data in a simple way.
If you have any questions or wish to exercise your rights, you can contact us by email: email@example.com
You should include all possible forms of identification, namely the data you have previously provided us with through the website.
Below we present some of your rights:
Right to Access and Portability
Upon request, we will send you an e-mail with the information we have about you in our database. You can also ask us to send you your data in a structured file with the extension csv. In exercising your right to portability you can ask us to pass on your data directly to another entity, as far as technically possible.
Right to erasure
You may demand that we erase personal data concerning you except where we use the data to fulfil contractual and legal obligations.
Right to correction
You may at any time request the correction of personal data concerning you which is incorrect. In most cases, you can make these corrections independently via your customer area.
Why we process your personal data
The need for data processing is different from case to case.
The data you provide by filling in the contact form(s) on the website is treated as confidential and is only used to process your request.
The period of time for which personal data is stored and retained varies according to the purpose for which the information is processed. We will normally delete or anonymise all personal information within 90 days of sending a final reply.
The data you provide us with will not be passed on to third parties.
When you access our website via the browser used on your device, the following data is automatically sent to the web server and stored in our database without your intervention:
- the IP address of the device accessing the internet;
- the date and time of access;
- the browser used and possibly the operating system (User Agent).
We collect this information to carry out security and system stability analyses and to ensure that the connection to the website runs smoothly.
We exclude the possibility of passing on this data to third parties as a matter of principle.
In order to develop satisfying user experiences and for the ongoing optimisation of our website, we use Google Analytics, a web analysis service belonging to Google Inc. In this context, anonymised user profiles are created and cookies are used. In the process, the cookie generates the following information about your use of our website:
- browser type/version,
- operating system used,
- Referrer (the page visited immediately before),
- host name of the accessing computer (IP address),
- time of server query.
The collected information is used to analyse the use of our website. IP addresses are anonymised, so that it is not possible to attribute them to persons. In the reports drawn up on the basis of Google Analytics, there is therefore no personal reference.
You should then review the changes, evaluate them and, if you wish, oppose or cancel any service.
The information stored in the cookies from our website is used exclusively by us and is never provided to third parties, with the exception of third-party cookies that are used and managed by external entities and are intended for statistical analysis and possible security mechanisms.
- Provide essential functionality without which the website would not function, such as pre-selection of the chosen language, redirections, among others.
- Collect information about how you use the website, for example which pages you visit, average length of visit, etc. This cookie is related to Google Analytics.
For more information on this topic and how to manage cookies, please visit: www.allaboutcookies.org.